"Amy Durall's guidance and mentoring during the establishment and growth of our Victim Services Unit has been a critical component for trust building with victims and our entire community."
~ Lieutenant David Kendziorski
"I work for a LE agency and found the information in this presentation to be VERY helpful. Our victim services unit is great, but I got so many ideas about how we can be EVEN BETTER by attending this presentation."
~ Justice Clearinghouse Webinar Attendee
"Amy has exceptional knowledge and understanding of the unique needs and challenges faced by victims. Her expertise has had a profound impact on the City of Mobile Police Department's and its partners' abilities to provide comprehensive services."
~ Curtis L. Graves, Deputy Director of Public Safety
"Working with Amy has taught me so much. She consistently brings tremendous value, impact, and credibility to projects we've worked on together, especially when it comes to meaningfully improving the lives and experiences of victims of crime."
~ Heather Warnken, Executive Director, Center for Criminal Justice Reform
"I have had the privilege of knowing and working with Amy for many years. Her knowledge and experience were critical in the development of the Victim Services Unit in our agency. She has always been a valued resource by me personally and, her insights, passion and mentorship in trauma informed care is amazing!"
~ David Roddy, Chief of Police, (retired) / Chief Operating Officer
"Amy is a subject matter expert on topics related to serving victims of sexual assault. She is knowledgeable, professional, and responsive to requests. Amy is a gem in the field of victim services."
~ Suzanne Breedlove, Senior Program Manager - OVC VOCA Center
"Amy works tirelessly to bring together various facets of the criminal justice community and private sector counterparts for the sole purpose of providing a victim/survivor with the best possible outcome. The concepts and ideas Amy espouses are creative, easily adaptable, and provide positive results."
~ Captain Jordan Satinsky
"Amy is a passionate advocate for victims as well as professionals involved in the criminal legal response. She is uniquely able to see the whole picture and advocate for system improvements in a way that brings more people to the table and creates change."
~ Rachael Goodman-Williams, Ph.D. Assistant Professor, Department of Psychology
"Integrity Institute is a great resource for both established and new LE- based victim services programs. The templates and information are good reminders and guides for providing professional and ethical services to victim-survivors; as well as assisting agencies in better understanding the scope of practice."
~ Victim Services Specialist
"I am the only advocate serving over 100 schools in our District. Being able to utilize Amy within her fellowship and the resources and materials that she provided allowed me to not only strengthen my services as a provider but also build relationships and connect with other providers across the nation. The law enforcement-based victim services collaboration calls were an amazing opportunity for this specifically. Being in my role alone, there is often a feeling of isolation. This network allowed me to find a safe space to share my thoughts and hear from other providers on how to best approach unique situations or challenges in my role."
~ Victim Services Coordinator
"This was a great webinar with a lot of important foundational information. It was very clearly presented and easy to follow and understand. I really enjoyed it and learned a lot. I look forward to the next one in the series!"
~ Justice Clearinghouse Webinar Attendee
"The Integrity Institute's resources and training strengthened our agency's ability to deliver victim-centered services, improving outcomes for the community we serve."
~ Crime Victim Liaison
“The Integrity Institute provides practical, victim-centered resources that help professionals strengthen compassionate communication and trauma-informed practices. Their guidance is thoughtful, actionable, and highly valuable for those working with victims and co-victims of crime.”
~ Acquanette Lindsay, Victim Witness Specialist
Philadelphia, PA
Philadelphia Police Department (PPD) engaged for support toward their goal of improving how they meet the complex needs of victims and co-victims who interact with the agency. The Victim Services Assessment includes a review of current agency practices and provides recommendations for the incorporation of multiple victim services personnel.
The role of law enforcement-based victim services personnel is unique among advocates, social workers, and other helping professionals in the criminal justice system. The Office for Victims of Crime (OVC) established the Law Enforcement-Based Victim Services (LEV) program to develop new or enhance existing victim services within law enforcement agencies. In 2021, the National Institute of Justice (NIJ) funded RTI International, in partnership with the International Association of Chiefs of Police (IACP), to conduct a formative evaluation of the LEV program. Phase One of the evaluations involved a web-based survey of LEV sites to collect data across several topics areas to help understand the LEV landscape.
New York City Police Department
Creating comprehensive and sustainable practices for addressing sexual assault can improve an agency’s investigative response and case outcomes. This can also benefit individual victims and their communities. New York City Police Department (NYPD) requested an assessment of their response to sexual assault.
A comprehensive assessment to develop findings and recommendations was conducted - it included:
Baltimore, MD
The Baltimore Police Department (BPD) and partner agencies jointly requested a comprehensive assessment of victim services. Given the multifaceted scope, the assessment was narrowed to focus on boys and men of color and those impacted by gun violence.
The Integrity Institute gratefully acknowledges the U.S. Department of Justice, Office of Justice Programs, Bureau of Justice Assistance for allowing us to reproduce, in part or in whole, the Just Science Conviction Integrity podcast series.
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